Professional skills required as a Residential Surveyor.

Professionalism is like a complex jigsaw including technical expertise, interpersonal skills, personal values and ethical standards. The professional bodies involved in housing, construction and the built environment demand high levels of professional standards from their members and this lesson explores those standards and what it means to be a professional in the 21st century.

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Professional skills required as a Residential Surveyor

This module discusses everything it means to be professional and introduces technical competence and what this means, ethics, client care, communication, regulation, professional conduct etc. It includes conflict avoidance, management, and dispute resolution procedures.

Content overview

  • What does it mean to be a professional?
  • Dealing with Clients – both private and corporate

Summary

CPD Subject Category:
Housing - Standards, Legal and Valuation

Study method:
Online

Outcome:
Sava Online CPD Certificate

Duration:
4 hours

Cost:
£90.00 + VAT

Details

Why you need this

This module discusses everything it means to be professional and introduces technical competence and what this means, ethics, client care, communication, regulation, professional conduct etc. It includes conflict avoidance, management, and dispute resolution procedures.

Learning Outcomes

At the end of this course you will have an understanding of:

  • An introduction to various professional bodies
  • The key areas that impact property professionals (health and safety, customer services, ethics and ethical standards, diversity and inclusivity, personal behaviours etc.)
  • How professional bodies set and apply mandated service level standards
  • How the client is key in the transactional process and how they differ

Who is it designed for?

  • People who need to understand the way professional bodies work
  • People who need to understand the issues of client care in the context of the built environment
  • People working in areas where conflicts of interest could arise frequently
  • People working in environments who make frequent judgements in complex situations

Delivery

  • The training programme is delivered through Sava Learn, our online learning platform. You will be asked to read, research, watch and listen, and invited to check your knowledge through quizzes.
  • You have complete flexibility as to where and when you undertake your learning.
  • You can enrol on this course at any time and work through the content at your own pace.
  • You will have access to the material for a year from purchase.
  • Content created by leading industry trainers

Assessment

There is an online test after completion of the course to demonstrate the knowledge attained.

What are the entry requirements?

There are no formal entry requirements.

Cost

The cost of the module is £90 + VAT. This includes all online training material, the test and the award of the Sava CPD Certificate.